What is personal information?
- Information that identifies you personally such as your name, address, phone number(s), email address, IP address and signature;
- The products or services from us which you use or subscribe to;
- Account information including methods of payment, balances and credit status.
How is your information collected and used?
We may collect your personal information under several different scenarios.
- When you sign-up for an event, service or subscription on our website;
- When you sign-on to the website (i.e. dashboard / member areas);
- When you make a comment on our website;
- When you upload any information through a form or other means;
- When you complete a contact or registration form.
This information is generally transmitted and stored electronically (such as in a ‘cookie’) but may also be stored securely in paper files at our head office. The way this information is used will also vary depending on the purpose of its collection.
What about cookies?
A ‘cookie’ is a small text file that helps our website identify your computer. Our website may place one or more in your browser as you use our website. They help us to know what pages you visited, if you logged in and if you did what your preferences are so you get the best experience possible.
You will be notified on your first visit (and again after a period of time or each time depending on your browser configuration) that we are using cookies and have the ability to accept this policy expressly.
Should you opt to leave comments on our website (where applicable and allowed), we collect the data shown in the comments form, your browser agent string, and your IP address to help spam detection. Your comment may also be checked by an automated spam detection service.
After approval of your comment, your profile picture (Gravatar) is visible to the public in the context of your comment. Additionally, you may opt-in to saving your name, email address and website URL in a cookie.
These are solely for your convenience so that you do not have to fill in your personal details again in future comment submissions. These cookies will last for one (1) year.
When you leave a comment (where applicable), the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
Media and User-generated Content
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Should you publish or edit an article or other content on our site, an additional cookie will be saved in your browser. This cookie also includes no personal information and simply indicates the “post ID number” of the article(s) or resource(s) you edited. These expire after one (1) day.
Your information is passed and stored securely in the site database. A notification of your submission is sent to our organization, however no personal information other than your email address and IP address are transmitted via email.
If you have an account or membership (via our online or offline subscriptions) and you log in to our website, a temporary cookie will be set to determine if your browser accepts cookies. This cookie contains no personal information and is destroyed when you close your browser.
Also, when you log in, several cookies are set up to save your login information and your screen display choices. Login cookies expire after two (2) days and screen options cookies last for one (1) year. If you select “Remember Me”, your login will persist for two (2) weeks. If you log out of
your account before the expiration time, the login cookies are removed.
Our site traffic is monitored using an analytics third-party product from Google Inc. which transmits website traffic data to Google servers in the United States. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help us understand website traffic and webpage usage.
Personal Information Protection Procedures
No information provided by you or tracked using cookies will be disclosed to any third party without your express consent or as required/permitted by applicable law.
There are a couple of circumstances where we can disclose personal information without your knowledge or consent:
- Investigating a breach of contract, or the breaking of provincial or federal law;
- To comply with a subpoena court order or other lawful request;
- In an emergency where someone’s life, health or security is threatened.